Novotel Bur Dubai - Healthcare City | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Dubai Healthcare City, Dubai, United Arab Emirates

“The location near Healthcare City metro station made exploring Dubai easy.”view full review

Novotel Bur Dubai - Healthcare City is a 4-star hotel featuring contemporary design and diverse amenities. Guests can enjoy an outdoor swimming pool, fitness center, and on-site dining at multiple restaurants. The hotel offers convenient access to public transport and major attractions like the Dubai Frame and Dubai Mall.

Rooms & Amenities

All guest rooms at Novotel Bur Dubai include air conditioning, a flat-screen TV with satellite channels, a kettle, and a private bathroom with complimentary toiletries. Executive room options provide extra privileges for enhanced comfort. Guests can enjoy views of the city from select accommodations.

Dining Options

Dining is available at The HangOut Cafe, offering multi-cuisine options, and The Gourmet Bar by Novotel, which serves as a lounge and restaurant. Guests can also enjoy refreshments at the poolside bar. The hotel features a poolside restaurant for alfresco dining.

Leisure & Activities

Leisure facilities at Novotel Bur Dubai include an outdoor swimming pool and Inbalance Gym on the top floor equipped with modern cardio equipment. The hotel is also near attractions like Wonderland Theme & Water Park and Ras Al Khor Wildlife Sanctuary, catering to various interests.

Business & Services

Business services include a dedicated center and a 24-hour front desk for guest assistance. Transportation options are conveniently located nearby, including Dubai Healthcare City metro station and bus stops. The hotel is close to Dubai World Trade Centre & Dubai Creek Park, enhancing accessibility to the city.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Suite 1 Double Bed 1 Sofa Bed

Max:

3 persons

670 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Deluxe Room 1 Double Bed 1 Sofa Bed Balcony

Max:

3 persons

280 sq. feet

Bed options:

1 King-size bed

City view

Shower

Balcony

room details

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Deluxe Twin Room Private Balcony

Max:

2 persons

325 sq. feet

Bed options:

2 Single beds

City view

Bathtub

Balcony

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai 2.2 mi

Airports

Dubai Creek SPB (DCG) 2.4 mi

Dubai (DXB) 4.7 mi

Train

Dubai Healthcare City Station1400 ft

Oud Metha Station4300 ft

Underground

Dubai Healthcare City1000 ft

Oud Metha4600 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Valet parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Rooftop pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Jacuzzi
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Dubai Healthcare City, Dubai, United Arab Emirates

Map view

Dubai Healthcare City, Dubai, United Arab Emirates

City landmarks

Mall

The Dubai Mall

3.6 mi

Tower

Burj Khalifa

3.8 mi

Fountain

The Dubai Fountain

3.8 mi

Aquarium

Dubai Dolphinarium

3100 ft

Mall

Wafi

2900 ft

Park

Zabeel Park

1.5 mi

Landmark

Creek Park

2800 ft

Landmark

Dubai Frame

1.3 mi

Church

St Marys Catholic Church

2900 ft

Landmark

Children's City

4400 ft

Landmark

Wonderland

3900 ft

Landmark

Wonderland Theme & Water Park

2500 ft

Landmark

Dubai Creek

1.8 mi

Landmark

Al Nasr Leisureland

3300 ft

Landmark

Irish Village

1.5 mi

Landmark

creek park g 1

2000 ft

Church

Holy Trinity Church

2100 ft

Landmark

Dubai Duty Free Tennis Stadium

1.5 mi

Landmark

Consolidated Shipping Burdubai

2200 ft

Landmark

masjid

2400 ft

Landmark

Al-Maktoum Stadium

3700 ft

Landmark

Raffles Botanical Garden

2500 ft

Mosque

Dewa masjid

2500 ft

Landmark

Pharaohs' Club

2600 ft

Landmark

Movies Under the Stars

2600 ft

Parking area

Wafi Mall Main Parking

2700 ft

Landmark

Khan Murjan

2900 ft

Landmark

The One

2900 ft

Public Building

Public Prosecution Dubai

1.3 mi

Landmark

Zabeel Stadium

3.0 mi

Nearby

creek park g 1

1900 ft

Restaurants

La Tablita Dubai

1700 ft

20th Street & Oud Metha Road Hyatt Regency Dubai Creek Heights

Bijou Patisserie

2300 ft

Sofitel Dubai The Obelisk

The Nine - Gastropub

2300 ft

Sofitel Dubai The Obelisk

Carter's Gastro Pub and Sports Bar

2700 ft

Pyramids Wafi

Sufra Restaurant

1600 ft

20B St Hyatt Regency Dubai Creek Heights

Medzo

2600 ft

Pyramids Wafi Oud Metha District

Market24

1600 ft

20th St Hyatt Regency Dubai Creek Heights

Vintage

2700 ft

Pyramids Wafi

Thai Chi

2500 ft

Pyramids Wafi Oud Metha District

Seville's

2400 ft

Pyramids Wafi

Rolling Cones

1700 ft

Hyatt Regency Dubai Creek Heights

Reviews and Ratings

Reviews from guests about their experience.

58%

loved their spa retreat and can’t wait to return.

5.8/10

Guest rating

Rooms

6.6

Location

6.8

Service

6.0

Dining

6.2

John

United Kingdom, March 2025

5.6/10

I had a comfortable stay at Novotel Bur Dubai, with clean rooms and courteous staff. though there were areas that could use improvement, especially in dining and room service. The breakfast area felt cramped and the food variety was limited, which was disappointing, especially during the holiday season. Overall, I enjoyed my time, but there are aspects that could enhance the experience further.

Rooms

6.0

The room was clean and comfortable, well-soundproofed. though I did note some issues with cleanliness like dirty carpets and a faint smell of smoke.

Service

7.0

The staff was generally courteous and helpful. however, the room service was sometimes slow and the professionalism of some staff made interactions feel less personal.

Location

6.0

The location is useful, with easy access to the metro and proximity to the airport. yet, it was somewhat isolated with no shops nearby for food or drinks.

Dining

5.0

Breakfast was quite limited and the dining area was often chaotic. I was hoping for something more festive on Christmas morning, but it felt like any regular day.

Facilities

7.0

Facilities included room service, laundry, and valet parking, but the lack of 24-hour options for the restaurant was a downside.

Eva

United Kingdom, February 2025

7.0/10

My stay at the Novotel Bur Dubai was a mixed experience. the calm location was perfect for avoiding busy streets, and the staff were generally helpful with fast check-in. However, I faced issues like missing towels and a less than comfortable bed. Overall, it has potential but also room for improvement.

Rooms

5.0

I had a Superior Room with 1 Double Bed and 1 Sofa Bed. but it lacked a bathtub as promised and was not spacious enough for my family. The bed mattress could have been more comfortable for our needs.

Service

5.0

Most staff were friendly. especially Nites, who was prompt with room service. However, I did notice some lapses in attention to guest requests, which was disappointing.

Location

5.0

The hotel is in a quiet area close to Creek Park and the Healthcare City metro station. it's convenient if you're visiting the nearby Dubai American Hospital, but there's not much else around.

Dining

5.0

Dining options were decent but not excellent. the breakfast had some limited choices, which left me wanting more variety during my stay.

Facilities

5.0

Facilities like room service and housekeeping were satisfactory. but I felt the amenities in my room were lacking compared to other hotels I've experienced.

Isabella

United Kingdom, January 2025

5.4/10

My stay at Novotel Bur Dubai was a bit of a mixed bag. The room was comfortable and the breakfast spread was a delight with plenty of options. However, the cleanliness in my first room was lacking, which put a bit of a damper on things. The service could also use some improvement, especially with room service taking too long to respond to requests.

Rooms

6.0

I had to switch rooms right away because the first one was unclean. I picked up hair off the floor and found several stains, which wasn't a good start. After moving to the tenth floor, it was somewhat better but still had some issues. The bed was great, though, and I liked the overall comfort of the room.

Service

5.0

The service left a lot to be desired. I had to wait an hour for room service to fix a power issue, and even basic requests like needing toothpaste took multiple calls. It's frustrating when you're trying to relax.

Location

7.0

On the flip side, the location was pretty nice. It felt peaceful, and I appreciated how close it was to the metro station. However, it was a bit far from popular spots like Jumeirah Beach and the Dubai Mall.

Dining

9.0

Breakfast was definitely a highlight! There was a big variety, and the live cooking station for South Indian dishes was very nice. I loved the freshly made vada and artisan bread available.

Facilities

7.0

Facilities like the pool were clean and enjoyable, but overall I felt the service levels could enhance my experience. There's definitely room for improvement there.

Ava

United Kingdom, January 2025

6.6/10

I had a decent stay at Novotel Bur Dubai - Healthcare City. The location was pretty calm, making it easy to relax, but I faced some hiccups with the room and service. Overall, it was comfortable, but there are definitely areas needing improvement.

Rooms

7.0

The room was cozy with a good bed, but I was initially placed in a smoking room despite my booking for a non-smoking one. It wasn't until the last night that I finally got the room I paid for.

Service

5.0

The staff was friendly but the service was slow at times. I had to wait quite a bit for someone to take my luggage, and maintenance wasn't as quick as I would have liked when the AC failed.

Location

9.0

The location is great-quiet and close to the Healthcare City metro station. It's got a nice vibe away from the busy streets, which I really appreciated

Dining

6.0

Breakfast was decent but felt a bit repetitive. The staff was attentive, which helped with keeping things smooth during the meal.

Facilities

6.0

Facilities like room service and laundry were available, but I didn't have much interaction with them during my short stay.

Mason

United Kingdom, December 2024

5.2/10

My stay at the Novotel Bur Dubai was mostly pleasant, with stunning room quality and helpful staff, though the dining experience could use some improvement. The hotel's location, while peaceful, was a bit far from major attractions. Overall, I left feeling satisfied with the hospitality.

Rooms

9.0

The room I stayed in was clean, spacious, and equipped with all the expected amenities, making it quite luxurious. I especially appreciated the view from my room, which added a nice touch to my stay.

Service

8.0

The service was generally very good, with staff like Ashraf at the reception showing amazing professionalism and kindness. However, some areas, especially during breakfast service, felt overwhelmed and could improve on efficiency.

Location

7.0

While the hotel is located near the Healthcare City metro station, it was a longer commute to popular areas like Jumeirah Beach and Dubai Mall. This required more planning for outings but didn't ruin my overall experience.

Dining

6.0

The breakfast offered a wide variety of choices, but I found some items, like the bread and ham, weren't as fresh as I expected. It was a bit chaotic at times, especially when tables were cleared too quickly.

Facilities

9.0

The hotel had excellent facilities, including room service and dry cleaning. I appreciated the effort put into housekeeping, keeping everything in top shape during my stay.