Novotel Bur Dubai - Healthcare City, Dubai
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Key details
About the Hotel
Dubai Healthcare City,
Dubai,
United Arab Emirates,
Dubai
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Suite 1 Double Bed 1 Sofa Bed
Max:
3 persons
670 sq. feet
Bed options:
1 King-size bed
City view
Shower
Coffee machine
room details
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Deluxe Room 1 Double Bed 1 Sofa Bed Balcony
Max:
3 persons
280 sq. feet
Bed options:
1 King-size bed
City view
Shower
Balcony
room details
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Deluxe Twin Room Private Balcony
Max:
2 persons
325 sq. feet
Bed options:
2 Single beds
City view
Bathtub
Balcony
room details
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Price and Room Availability
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Getting around
Comprehensive guide to transport options for seamless travel
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Beach umbrellas
- Sun loungers
- Spa & wellness centre
- Massage
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
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Location
Dubai Healthcare City,
Dubai,
United Arab Emirates,
Dubai
Map view
street view
Dubai Healthcare City,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
3.6
mi
Tower
Burj Khalifa
3.8
mi
Fountain
The Dubai Fountain
3.8
mi
Aquarium
Dubai Dolphinarium
3100 ft
Mall
Wafi
2900 ft
Park
Zabeel Park
1.5
mi
11 Al Riyadh St West Shore of Dubai Creek
Creek Park
2800 ft
Sheikh Rashid Road Zabeel Park
Dubai Frame
1.3
mi
Church
St Marys Catholic Church
2900 ft
Al Riyadh St 90 Awolowo Way Ikeja Lagos
Children's City
4400 ft
Wonderland
3900 ft
Al Riyadh St
Wonderland Theme & Water Park
2500 ft
Mashraf Building
Dubai Creek
1.8
mi
Oud Metha Oud Metha Rd Behind American Hospital; 15 Street
Al Nasr Leisureland
3300 ft
31A St
Irish Village
1.5
mi
creek park g 1
2000 ft
Church
Holy Trinity Church
2100 ft
Dubai Duty Free Tennis Stadium
1.5
mi
Consolidated Shipping Burdubai
2200 ft
masjid
2400 ft
Al-Maktoum Stadium
3700 ft
Raffles Botanical Garden
2500 ft
Mosque
Dewa masjid
2500 ft
Wafi Mall
Pharaohs' Club
2600 ft
Pyramids Rooftop Gardens
Movies Under the Stars
2600 ft
Parking area
Wafi Mall Main Parking
2700 ft
Khan Murjan
2900 ft
1st fl
The One
2900 ft
Public Building
Public Prosecution Dubai
1.3
mi
Zabeel Stadium
3.0
mi
Nearby
creek park g 1
1900 ft
Restaurants
La Tablita Dubai
1700 ft
20th Street & Oud Metha Road Hyatt Regency Dubai Creek Heights
Bijou Patisserie
2300 ft
Sofitel Dubai The Obelisk
The Nine - Gastropub
2300 ft
Sofitel Dubai The Obelisk
Carter's Gastro Pub and Sports Bar
2700 ft
Pyramids Wafi
Sufra Restaurant
1600 ft
20B St Hyatt Regency Dubai Creek Heights
Medzo
2600 ft
Pyramids Wafi Oud Metha District
Market24
1600 ft
20th St Hyatt Regency Dubai Creek Heights
Vintage
2700 ft
Pyramids Wafi
Thai Chi
2500 ft
Pyramids Wafi Oud Metha District
Seville's
2400 ft
Pyramids Wafi
Rolling Cones
1700 ft
Hyatt Regency Dubai Creek Heights
Reviews and Ratings
Reviews from guests about their experience.
58%
loved their spa retreat and can’t wait to return.
5.8/10
Guest rating
Rooms
6.6
Location
6.8
Service
6.0
Dining
6.2
John
United Kingdom,
March
2025
5.6/10
I had a comfortable stay at Novotel Bur Dubai, with clean rooms and courteous staff. though there were areas that could use improvement, especially in dining and room service. The breakfast area felt cramped and the food variety was limited, which was disappointing, especially during the holiday season. Overall, I enjoyed my time, but there are aspects that could enhance the experience further.
Rooms
6.0
The room was clean and comfortable, well-soundproofed. though I did note some issues with cleanliness like dirty carpets and a faint smell of smoke.
Service
7.0
The staff was generally courteous and helpful. however, the room service was sometimes slow and the professionalism of some staff made interactions feel less personal.
Location
6.0
The location is useful, with easy access to the metro and proximity to the airport. yet, it was somewhat isolated with no shops nearby for food or drinks.
Dining
5.0
Breakfast was quite limited and the dining area was often chaotic. I was hoping for something more festive on Christmas morning, but it felt like any regular day.
Facilities
7.0
Facilities included room service, laundry, and valet parking, but the lack of 24-hour options for the restaurant was a downside.
Eva
United Kingdom,
February
2025
7.0/10
My stay at the Novotel Bur Dubai was a mixed experience. the calm location was perfect for avoiding busy streets, and the staff were generally helpful with fast check-in. However, I faced issues like missing towels and a less than comfortable bed. Overall, it has potential but also room for improvement.
Rooms
5.0
I had a Superior Room with 1 Double Bed and 1 Sofa Bed. but it lacked a bathtub as promised and was not spacious enough for my family. The bed mattress could have been more comfortable for our needs.
Service
5.0
Most staff were friendly. especially Nites, who was prompt with room service. However, I did notice some lapses in attention to guest requests, which was disappointing.
Location
5.0
The hotel is in a quiet area close to Creek Park and the Healthcare City metro station. it's convenient if you're visiting the nearby Dubai American Hospital, but there's not much else around.
Dining
5.0
Dining options were decent but not excellent. the breakfast had some limited choices, which left me wanting more variety during my stay.
Facilities
5.0
Facilities like room service and housekeeping were satisfactory. but I felt the amenities in my room were lacking compared to other hotels I've experienced.
Isabella
United Kingdom,
January
2025
5.4/10
My stay at Novotel Bur Dubai was a bit of a mixed bag. The room was comfortable and the breakfast spread was a delight with plenty of options. However, the cleanliness in my first room was lacking, which put a bit of a damper on things. The service could also use some improvement, especially with room service taking too long to respond to requests.
Rooms
6.0
I had to switch rooms right away because the first one was unclean. I picked up hair off the floor and found several stains, which wasn't a good start. After moving to the tenth floor, it was somewhat better but still had some issues. The bed was great, though, and I liked the overall comfort of the room.
Service
5.0
The service left a lot to be desired. I had to wait an hour for room service to fix a power issue, and even basic requests like needing toothpaste took multiple calls. It's frustrating when you’re trying to relax.
Location
7.0
On the flip side, the location was pretty nice. It felt peaceful, and I appreciated how close it was to the metro station. However, it was a bit far from popular spots like Jumeirah Beach and the Dubai Mall.
Dining
9.0
Breakfast was definitely a highlight! There was a big variety, and the live cooking station for South Indian dishes was very nice. I loved the freshly made vada and artisan bread available.
Facilities
7.0
Facilities like the pool were clean and enjoyable, but overall I felt the service levels could enhance my experience. There’s definitely room for improvement there.
Ava
United Kingdom,
January
2025
6.6/10
I had a decent stay at Novotel Bur Dubai - Healthcare City. The location was pretty calm, making it easy to relax, but I faced some hiccups with the room and service. Overall, it was comfortable, but there are definitely areas needing improvement.
Rooms
7.0
The room was cozy with a good bed, but I was initially placed in a smoking room despite my booking for a non-smoking one. It wasn't until the last night that I finally got the room I paid for.
Service
5.0
The staff was friendly but the service was slow at times. I had to wait quite a bit for someone to take my luggage, and maintenance wasn't as quick as I would have liked when the AC failed.
Location
9.0
The location is great—quiet and close to the Healthcare City metro station. It’s got a nice vibe away from the busy streets, which I really appreciated
Dining
6.0
Breakfast was decent but felt a bit repetitive. The staff was attentive, which helped with keeping things smooth during the meal.
Facilities
6.0
Facilities like room service and laundry were available, but I didn’t have much interaction with them during my short stay.
Mason
United Kingdom,
December
2024
5.2/10
My stay at the Novotel Bur Dubai was mostly pleasant, with stunning room quality and helpful staff, though the dining experience could use some improvement. The hotel's location, while peaceful, was a bit far from major attractions. Overall, I left feeling satisfied with the hospitality.
Rooms
9.0
The room I stayed in was clean, spacious, and equipped with all the expected amenities, making it quite luxurious. I especially appreciated the view from my room, which added a nice touch to my stay.
Service
8.0
The service was generally very good, with staff like Ashraf at the reception showing amazing professionalism and kindness. However, some areas, especially during breakfast service, felt overwhelmed and could improve on efficiency.
Location
7.0
While the hotel is located near the Healthcare City metro station, it was a longer commute to popular areas like Jumeirah Beach and Dubai Mall. This required more planning for outings but didn't ruin my overall experience.
Dining
6.0
The breakfast offered a wide variety of choices, but I found some items, like the bread and ham, weren’t as fresh as I expected. It was a bit chaotic at times, especially when tables were cleared too quickly.
Facilities
9.0
The hotel had excellent facilities, including room service and dry cleaning. I appreciated the effort put into housekeeping, keeping everything in top shape during my stay.
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